Last updated: 5 November 2025

 

NRE Property Services ​ ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website (nrepropertyservices.com.au), use our services, or interact with us.

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1. What Personal Information We Collect

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We may collect the following types of personal information:

• Your name

• Email address

• Phone number

• Postal or billing address

• Payment information (if applicable)

• IP address, device, and browser information

• Information about how you use our website (e.g., analytics, cookies)

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We only collect personal information that is reasonably necessary for our business functions and activities.

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2. How We Collect Personal Information

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We collect personal information in several ways, including when you:

• Visit or use our website

• Register an account or subscribe to our mailing list

• Make a purchase or booking

• Contact us via email, phone, or contact forms

• Engage with us on social media

• Use cookies or analytics tools on our website.

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Where possible, we collect personal information directly from you. In some cases, we may receive information from third parties such as payment processors or analytics providers.

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3. Use of Personal Information

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We may use your personal information to:

• Provide our products or services to you

• Communicate with you and respond to enquiries

• Process payments and issue invoices

• Send marketing communications (you can opt out at any time)

• Improve our website, services, and user experience

• Comply with legal obligations or resolve disputes

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4. Disclosure of Personal Information

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We may disclose personal information to:

• Service providers and contractors (e.g., web hosting, analytics, payment gateways)

• Professional advisers (e.g., accountants, lawyers)

• Government agencies or law enforcement, where required by law

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We do not sell or rent personal information to third parties.

If we disclose your information outside Australia (for example, to cloud storage providers), we take reasonable steps to ensure that overseas recipients comply with the APPs or equivalent data protection laws.

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5. Security of Personal Information

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We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes the use of secure servers, encryption, password protection, and restricted access.

However, no data transmission over the internet can be guaranteed as completely secure. You use our website and services at your own risk.

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6. Access and Correction

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You may request access to the personal information we hold about you, or request that we correct any inaccurate or outdated information.
Requests can be made by contacting us (see Section 9 below).

We may need to verify your identity before providing access or making corrections.

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7. Cookies and Analytics

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Our website uses cookies and similar technologies to improve user experience and analyse traffic.
You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.

We may use third-party analytics tools (e.g., Google Analytics) that collect information about your interactions with our site.

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8. Direct Marketing

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We may use your personal information to send you marketing materials about our services, promotions, or events.
You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us.

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9. Contact Us

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If you have any questions about this Privacy Policy, wish to access or correct your information, or wish to make a complaint about a breach of the Australian Privacy Principles, please contact:

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Email: admin@nrepropertyservices.com.au
Phone: 0411812912

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We will respond to your enquiry or complaint as soon as reasonably practicable.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time.
The updated version will be published on our website and will take effect immediately upon posting.

 

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Compliance Reference

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This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) as set out in Schedule 1 of the Act.